You may request a rush receipt outside of your standard agreed upon SLA, but we cannot guarantee we'll be able to accommodate the request.
| Please note, requests to rush receipt will not be granted during the Peak Holiday season. |
Click Support on the ASN in MasonHub’s OMS and provide the reason for the exception.
Or email MasonHub Support with the ASN number in the subject line and the reason for the exception in the email body.
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EXCEPTIONS: We’ll do our best to accommodate the request, but cannot guarantee it will alway be possible. If approved, your rush receipt request will incur additional processing fees. Reach out to your Account Manager for your SLAs and additional charges. |