Overview
Cin7 is an Enterprise Resource Planning (ERP) system based in New Zealand that eCommerce brands use to manage inventory and expand both retail and wholesale sales channels. To effectively integrate Cin7 with MasonHub, follow these recommended strategies.
Who Should Use This Guide?
- Current Cin7 customers looking to integrate with MasonHub
- eCommerce brands using Shopify alongside Cin7
- Businesses managing both B2B and DTC order flows
Before You Begin
It is important to confirm which Cin7 platform you are using, as integration capabilities and customization options differ between these two platforms:
- Cin7 Omni: Generally offers greater integration flexibility
- Cin7 Core: May require more hands-off solutions
Integration Options
1. MasonHub's Native Shopify Integration
Best for: Brands primarily selling through Shopify
Implementation complexity: Low
For brands operating on Shopify, leveraging MasonHub's native Shopify integration ensures a faster and more seamless onboarding process.
How it works:
- Shopify orders flow directly into MasonHub
- Enables quick setup without additional development work
- Cin7 continues managing other channels and inventory while MasonHub handles fulfillment for Shopify orders
- Cin7 has a Shopify connection that can sync orders and shipment information in parallel so that all order and financial data can be reconciled in Cin7
2. Third-Party Integration Provider
Best for: Businesses needing comprehensive system connection
Implementation complexity: Medium to High
For clients seeking a comprehensive connection between Cin7 and MasonHub, engaging a third-party integrator is a flexible and scalable solution.
How it works:
- Integration providers build custom connections to MasonHub's API
- Synchronizes inventory, orders, and fulfillment data between systems
- Accommodates various workflows and business needs
Recommended Partner:
We recommend clients utilize Beyond Expectations, a trusted vendor we have successfully partnered with in the past. We are happy to facilitate an introduction.
Important Note: Clients are responsible for:
- Managing the integration process
- Covering any associated costs with the chosen integration provider
3. Route Specific Order Types Through Cin7
Best for: Companies with distinct B2B and DTC workflows
Implementation complexity: Medium
A strategic option is to send only certain order types, such as wholesale or B2B orders, through Cin7.
How it works:
- Specific order types (wholesale/B2B) route through Cin7
- High-volume direct-to-consumer (DTC) orders continue flowing through MasonHub's native integrations
- This setup would be implemented via a third-party integration
Support Resources
For further guidance or to discuss the best integration strategy for your business, please contact:
- Your Business Development Representative
- Your Client Success Manager
- Our Integration Support Team at integration-support@masonhub.co