Getting Started

Important Notices

• Important Notices

Account Set Up

• How to Connect Multiple Shopify Stores to MasonHub's OMS
• MasonHub Login
• Add or Remove Users
• Subscribe to Email Notifications

Video Tutorials

• Inbound Shipments (ASNs) Overview Video
• Order Management Overview Video
• Oversell Policies Overview Video
• Returns (RMAs) Overview Video
• SKU Management Overview Video
• OMS Overview Video

FAQs and Additional Resources

• Customer Support Process and Expectations
• Standard Tech, Product, Solutions Architect Integration Support
• Claims for Loss in Transit and Damage
• Shopify Order Management Via Fulfillment Service Integration
• Volume Forecasting
• Shopify FAQ

Start Shipping

• Carrier Rate Card Considerations
• Pack-Out Guidelines